Agworld’s farm data solutions are created to make them as easy as possible to navigate for our users, with a constant emphasis on the user interface and user experience. One part of the ‘customer experience’ that we were not entirely satisfied with yet was the subscription admin portal that organizes payments and subscription management in the background of the platform. A lot of hard work by many people within our organization over the past 18 months has resulted in major improvements in this area, which I’m sure will make renewing your Agworld subscription and managing your seat assignments a lot easier. So what has changed?
You can now pay your new or renewing Agworld subscription in three different ways:
- ‘Self serve’ with a secure link in the emails you will receive from us before your subscription comes up for renewal. With this link you will not have to log into a separate portal to set up your payment.
- ‘Self serve’ through your dedicated admin portal. When you log into our payment portal you can pay your invoice, download historical invoices, manage payment methods, and update your account info.
- You can still call us as well to pay your invoice over the phone by credit card.
The following payment methods are available:
- In Australia, New Zealand and South Africa, we offer Credit Card and Direct Debit payment method options
- In the United States and Canada we offer Credit Card and ACH payment method options
Managing your subscription and seat assignment
We have made it a lot easier for corporate farming entities, agronomy organizations and other large Agworld users that are organized in company groups to manage subscription information and seat assignments from the same page in our admin portal. This same page allows you to export all your subscription and seat assignment data too. So whether you need to reassign a subscription seat, update billing information or download historical invoices - it’s all simply done from the admin portal. Note: upgrades or downgrades in subscription level still need to be done via your Agworld Customer Success team.
Alternatively, if you have any other questions or issues you’d like to discuss with us, feel free to give the Agworld Customer Success team a call on 1 724 249 6753